National Study on Civility and Incivility in Nursing Education: Strategies to Create Inclusivity and Cultures of Belonging

National Study on Civility and Incivility in Nursing Education: Strategies to Create Inclusivity and Cultures of Belonging

Incivility and other forms of workplace aggression damage relationships, threaten quality of life, contribute to mental and physical illness, and leave individuals feeling vulnerable and devalued. Moreover, incivility in nursing education can have a ‘‘spill-over’’ effect into the practice environment and negatively impact worker and patient safety. This thought-provoking session provides a deepened and empirical understanding of faculty and administrator incivility and offers a variety of evidence-based strategies to build and sustain healthy academic work environments and cultures of connection and belonging.


Cynthia Clark, PhD, RN, ANEF, FAAN

Dr. Cynthia Clark is the Founder of Civility Matters LLC and Professor Emeritus at Boise State University. She serves as a fellow in the American Academy of Nursing, the NLN Academy of Nursing Education, and co-chaired the American Nurses Association Professional Panel on Incivility, Bullying, and Workplace Violence. Her pioneering work on fostering civility has brought national and international attention to the controversial issues of incivility in academic and practice environments. Her theory-driven interventions, empirical measurements, theoretical models, and reflective assessments provide best practices to address uncivil behavior and create healthy workplaces around the globe. Dr. Clark is the recipient of numerous teaching, research, and service awards; including 3-time recipient of the Most Inspirational Professor Award, NLN Excellence in Educational Research Award, Journal of Nursing Education Christine A. Tanner Scholarly Writing Award, the prestigious Elizabeth Russell Belford Award for Excellence in Education, awarded by Sigma Theta Tau, and the John P. McGovern Lectureship award conferred by the American Association of Colleges on Nursing. She has also been honored as a Distinguished Scholar at 12 universities. Dr. Clark’s current research includes bridging the education-practice gap to create positive work cultures; designing and testing empirical instruments; integrating civility and inclusion into nursing curricula; and conducting intervention studies to measure the effectiveness of cognitive rehearsal. Dr. Clark’s publications have appeared in a broad range of peer-reviewed and open-access venues. Her empirical instruments have been translated into 16 languages and used in more than 30 countries. Her book, Creating and Sustaining Civility in Nursing Education received 1st place honors as the 2013 AJN Book of the Year—the 2nd edition is available and a must-read for all educators and healthcare professionals. Her upcoming book, Mastering the Core Competencies of Civility for Nursing and Healthcare will be available Spring 2022.