Introducing the Continuum of Workplace Aggression: Best Practices to Inspire Healthy Work Environments
The Continuum of Workplace Aggression illustrates a progression from lesser to more serious forms of offensive workplace behaviors ranging from irritating nonverbal behaviors such as eye-rolling, arm-waving, or door-slamming, to gaslighting and cyberbullying, to intimidating or hostile behaviors such as workplace mobbing, threats of violence, or campus shootings. The continuum depicts how lower-level acts of aggression can escalate into higher-level acts of aggression if left unaddressed or poorly managed. Join this timely and thought-provoking session for a deepened and empirical understanding of workplace incivility, bullying, and other workplace aggressions and their detrimental impact on individuals, teams, organizations, and patient care. The session includes best practices to build and sustain healthy work and learning environments.