Building Your Civility Toolbox: From Incivility to Crisis Management
The majority of uncivil student behaviors are considered mildly disruptive, such as talking in class, arriving late, or misusing media devices. However, more disruptive student behaviors are also being reported, such as aggressively challenging faculty and the disturbing phenomenon of “mobbing.” More extreme behaviors — such as making threats of violence or statements about having access to weapons — are far less common, but unfortunately these behaviors occur. Incivility not only impacts the academic environment but the clinical environment, as well, putting patients and colleagues at risk. This timely, one-of-a-kind session highlights best practices to prevent and address challenging student behaviors spanning from incivility to potentially violent behaviors. Join two nationally renowned scholars, educators, and authors to address these critical needs.
Following this session, participants will be able to:
- Summarize the state of the science related to student incivility, aggression, and threatening and violent behavior in nursing education — including the impact of these behaviors on individuals, teams, organizations, and patient care
- Discuss evidence and rationale for addressing incivility and other challenging student behaviors, including ways to strengthen intergenerational relationships between faculty and students and the importance of conducting a Vulnerability Risk Assessment
- Examine a variety of evidence-based strategies to prevent and address challenging student behaviors spanning from incivility to potentially violent behavior.